Frequently Askes Questions
For homemade products, we kindly ask for at least 3 working days’ notice when placing your order.
Please double-check that you have selected the correct pickup or delivery date.
Delivery times depend on the schedule for the day, and we’ll be in touch 1–2 days beforehand to confirm your delivery slot.
Please double-check that you have selected the correct pickup or delivery date.
Delivery times depend on the schedule for the day, and we’ll be in touch 1–2 days beforehand to confirm your delivery slot.
- Pick up from Grand Baie / Mont Choisy is available within 24 hours on appointment only between 08:00 am - 17:30.
- Delivery normally takes 1-3 days.
- Express Postage normally takes 2-3 working days.
- Delivery to Rivière du Rempart, Pamplemousses, Port Louis, Plaines Wilhems, Moka, Flacq: Free delivery for orders above Rs 3,000. Delivery fee of Rs 500 applies for orders below Rs 3,000.
- Delivery to Black River, Savanne, Grand Port is on request and subject to delivery fee of Rs 900.
Yes, we organise postage via Mauritius Post.
Express Postage fee for Dates products only across Mauritius island: Rs 100.
Complimentary for orders above Rs 3,000.
Postage can not be organised for homemade products.
Unfortunately the Postage of our goods can not be organised to Rodrigues island.
Express Postage fee for Dates products only across Mauritius island: Rs 100.
Complimentary for orders above Rs 3,000.
Postage can not be organised for homemade products.
Unfortunately the Postage of our goods can not be organised to Rodrigues island.
If your order has not yet been dispatched, it may be possible to make changes. Please contact us as soon as possible, and our team will be happy to assist you.
Payment is possible by Juice MCB or bank transfer.
Once your order is confirmed you will receive a Proforma Invoice by email with the payment instructions.
Once your order is confirmed you will receive a Proforma Invoice by email with the payment instructions.
